Comments on: Developers’ Get-To-Know Buyers Events http://propertymalaysia.blogsome.com/2007/02/06/developers-get-to-know-buyers-events/ Investing & Buying Residential Malaysian Property Sat, 05 Jul 2008 01:23:29 +0000 http://wordpress.org/?v=1.5.1-alpha by: Roger http://propertymalaysia.blogsome.com/2007/02/06/developers-get-to-know-buyers-events/#comment-4731 Mon, 19 Mar 2007 12:45:20 +0000 http://propertymalaysia.blogsome.com/2007/02/06/developers-get-to-know-buyers-events/#comment-4731 Housing development should not be any difference from other businesses. The business that could develop strong relationship with the customers and with strong R&D will survive and progress in the long run. Those who hide and shy away form customers and responsibilities will be doomed and unfortunately took some customers along with them. I think, also as a customer, for the developer to organize a customer appreciation gathering is definitely an excellent idea. The top management team is not afraid to meet their customers. In fact they are willing to build strong relationship with their customers. This will also show their lower level team that customers are important to their long term success. There are great advantages to serious developer and as well as customers too. • A time to show progress commitment. • A time to show other businesses tie to the development, e.g. ID, appliances installation, safety gadgets, modification works, soft furnishings and etc….. • A time to show the next launch model. • A time to get feedback. • A time for the management team to learn more about customers. Eventually, the customers would have enjoyed such close relationship and would feel proud to be associated with the development. The customers will become the developer’s greatest advertiser and also become repeat buyers as well. Even faced with building quality problems they could be easily solved because of good relationship and trust. These days it is tough to find developer that will solve problem together. In Fact they will leave those quality issues to the low level people who simply point fingers to the various departments. It is better not to go near such developer. But we don’t have grading result buy customers on developers so most people cannot see that far. The fainthearted should only buy house that is fully completed. Housing development should not be any difference from other businesses. The business that could develop strong relationship with the customers and with strong R&D will survive and progress in the long run. Those who hide and shy away form customers and responsibilities will be doomed and unfortunately took some customers along with them.

I think, also as a customer, for the developer to organize a customer appreciation gathering is definitely an excellent idea. The top management team is not afraid to meet their customers. In fact they are willing to build strong relationship with their customers. This will also show their lower level team that customers are important to their long term success.
There are great advantages to serious developer and as well as customers too.
• A time to show progress commitment.
• A time to show other businesses tie to the development, e.g. ID, appliances installation, safety gadgets, modification works, soft furnishings and etc…..
• A time to show the next launch model.
• A time to get feedback.
• A time for the management team to learn more about customers.

Eventually, the customers would have enjoyed such close relationship and would feel proud to be associated with the development. The customers will become the developer’s greatest advertiser and also become repeat buyers as well. Even faced with building quality problems they could be easily solved because of good relationship and trust.

These days it is tough to find developer that will solve problem together. In Fact they will leave those quality issues to the low level people who simply point fingers to the various departments.
It is better not to go near such developer. But we don’t have grading result buy customers on developers so most people cannot see that far. The fainthearted should only buy house that is fully completed.

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